FireCAD Palette Disappears and Cannot Be Found

Overview

The FireCAD Palette occasionally goes missing from the interface. The steps below reset FireCAD's user configuration so the palette can be brought back. This process is the same whether you are using the FireCAD standalone or the AutoCAD add-in version.

The example below uses FireCAD 2024. For other versions, substitute the correct version folder name when navigating (for example, FireCAD 2026).

Step 1: Open the User AppData Folder

Navigate to your Windows user folder on the C drive:

If the AppData folder is not visible, show hidden items first:

Open the AppData folder:

Step 2: Delete the FireCAD Folder from AppData\Local

Open the Local folder inside AppData:

Locate the folder matching your installed FireCAD version:

Delete that folder:

Step 3: Delete the FireCAD Folder from AppData\Roaming

Navigate back to AppData and open the Roaming folder. Locate and delete the matching FireCAD version folder there as well:

Step 4: Reopen the Palette

Launch FireCAD, then make the palette reappear by either:

• Selecting Open Project Palette from the View panel on the FireCAD Tools ribbon, or
• Typing ATSHOW on the command line

If the FireCAD Tools Ribbon Is Missing

If the FireCAD Tools ribbon itself is not visible, run the AutoCAD MENU command:

Load the correct CUIX file based on your version:

• CGFCADxx.CUIX — where xx is the FireCAD year (for example, CGFCAD26.CUIX for FireCAD 2026)
• ACAD.CUIX — AutoCAD add-in version

Related Articles

• FireCAD 2026 - Common Installation Issues

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