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Knowledge Base Articles

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Common Problems and Solutions

  • Database error during FireCAD startup on mew machines pre-installed with Windows 11
  • 'File not found' error when using the 'Launch Project Device Editor' command
  • FireCAD palette doesn't show up or is off screen
  • FireCAD ribbon menu disappears after update
  • Address Labels are missing even though devices are connected to a circuit
  • Change the candela or wattage of a device
  • The "Set Entity Properties" command
  • Change wirepath label text
  • Error with Auto Polyline [ATPOLY] - Polylines closing automatically
  • Error using automatic update - 'Digital signature mismatch'
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