Database error during FireCAD startup on mew machines pre-installed with Windows 11


On new machines pre-installed with Windows 11, you recieve a message 'There is an issue with your installation. Please contact support.' on FireCAD startup.


This message can indicate a simple installation issue, or may also be related to the disk sector size on the machine that prevents the database engine from starting.



This may be an issue that Microsoft is aware of and has provided a workaround for-


Please contact support to set up a remote meeting to verify the problem before attempting any fix outlined in the article above.


For advanced users, the article above details how to set a registry entry to verify and enable 4kb disk sector size emulation. After setting the registry key, you will need to restart the machine for the change to take effect.



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